100 Tips for Catering Industry Reception Skills

Author: Mao Jian
Publisher:
Publish Date: 2004-02-01
Features: Successful Business Series. In today's "customer-first" marketing era, the key to operating a restaurant does not lie in how superior the location is, or how satisfying the store and facilities are, but in the enthusiastic and attentive customer service that ensures customer satisfaction. This book provides 100 for the catering industry, allowing you to master an important customer service skill in just 3 minutes. Quickly grasp the secrets to running a thriving restaurant business.