Modern Quality Management

Author: Gong Yiming
Publisher:
Publish Date: 2003-09-01
Features: "The 21st century is the century of quality." Quality and quality management are eternal themes in business operations. Learning the basic knowledge of quality and quality management is one of the quality requirements for everyone in the new century. This book starts from the practical aspects of current quality management and systematically elaborates on the basic concepts, theories, and methods of quality management. At the same time, it also appropriately introduces the new trends and hot issues in quality management. This book can serve as a textbook for Master of Business Administration (MBA) students and undergraduate students in economic and management majors. It can also be used as a training for quality management of enterprise cadres. Additionally, this book can be referenced by individuals in society who are interested in and need quality management.