How to improve interpersonal skills

Author: Dai Yuanyuan
Publisher:
Publish Date: 2004-05-01
Features: The "10,000 Problems Every Professional Manager Should Know How to Solve" series selects common management issues encountered in the daily work of professional managers. It draws on and absorbs new management concepts and methods from multinational companies, providing in-depth and specific analyses and solutions in a standardized and humanized manner. The series offers a systematic operational guide for the standardization and internationalization of corporate management in China, while also providing managers with a convenient learning solution to enhance their professional qualities. The content of the series covers eight major categories: general skills, leadership development, human resources, finance, production, logistics, and comprehensive management, initially launching 100 topics. The authors of the series include senior management personnel from multinational companies as well as renowned professors from famous management academies in China. This series has the following characteristics: practicality of topics, systematic content, standardization of expression, humanization of layout, and interactivity of learning and practice. Harmonious interpersonal relationships are one of the important factors in promoting smooth work. This book aims to help managers quickly improve their communication skills and leadership qualities by systematically teaching interpersonal relationship issues encountered in daily work. It provides detailed introductions to the basic qualities managers need to possess for successful communication, techniques for dealing with people in different situations, communication methods, different ways of interaction internally and externally, and etiquette norms in social settings. Managers will fully recognize the importance of interpersonal communication to business success, effectively master the skills of communication and interaction, target areas for improvement in interpersonal relationships, and establish harmonious and coordinated interpersonal relationships, laying a solid foundation for your career success.