Introduction to Secretarial Studies (New Series of Secretarial Studies Textbooks)

Author: Lu Yufang
Publisher:
Publish Date: 2001-07-01
Features: This book is one of the "Newly Compiled Secretarial Studies Textbook Series" and is divided into two main parts: Chapters 1-5 cover the basic knowledge and fundamental theories of secretarial studies, including the concepts of secretaries, secretarial work, the definition of secretarial studies, historical development, secretarial organizational structures, the qualities, intelligence, psychology, personality, gender characteristics, training, assessment, social activities, role awareness, and interpersonal relationships of secretarial personnel. Chapters 6-12 focus on secretarial practice and basic skills, including information and research, applied writing, communication and coordination, as well as office management, correspondence, supervision, confidentiality, reception, on-duty duties, and schedule planning. This book can serve as a textbook for secretarial studies programs in colleges and universities, and is also suitable for self-study, further training, or reference for a wide range of working secretarial professionals.