Professional Secretary and Clerk Essential Tools for On-the-Job

Author: Nan Yaxu
Publisher:
Publish Date: 2004-04-01
Features: This book comprehensively and systematically introduces the qualification standards for secretaries and clerks, the basic qualities and ability requirements for secretaries and clerks, basic knowledge requirements, office work ability requirements, comprehensive task processing requirements, and the fundamentals of performance management for secretaries and clerks, as well as performance evaluation standards. For professional secretaries and clerks, competition is becoming increasingly fierce. To master more crucial skills than others and to succeed in the real world, it is necessary to acquire more advanced management tools, thereby enhancing their professional expertise and achieving outstanding work performance. This is the new mindset adopted in this book—the tool-based mindset, which transforms management concepts, ideas, methods, ways of thinking, behavioral patterns, work systems, and work forms related to secretarial and clerical work into practical "tools" for daily use. It is believed that these tools will better assist the career development of secretaries and clerks, enabling them to continuously improve themselves. The content of this book covers all aspects of secretarial and clerical work, including self-management tools, conference management tools, information management tools, file management tools, document writing tools, and office daily task processing tools.