Strategic Performance Management: Beyond the Balanced Scorecard: Beyond the Balanced Scorecard

Author: Nili
Publisher:
Publish Date: 2004-01-01
Features: In recent years, the Balanced Scorecard (BSC) developed by Kaplan and Norton has been widely praised by global enterprises and has become the main tool for organizational performance evaluation. Since its introduction to China, the Balanced Scorecard has received high attention from scholars and entrepreneurs, and enthusiasm for learning and applying it has been growing. It is worth noting that the Balanced Scorecard has been on the market for a limited time, and the number of enterprises adopting it is not large. Its effectiveness and scientificity still need further improvement and refinement. The author of this book has long been committed to the research of performance evaluation and management, especially trying to improve the Balanced Scorecard to make it more perfect and more applicable. After years of exploration, a more complete, intuitive, and user-friendly method that can replace the Balanced Scorecard has finally been developed—Performance Prism. The days when a company could survive and thrive by only focusing on the needs of one stakeholder—shareholders—are long gone. The world has changed greatly, and for organizations to maintain sustainable development in the 21st century, they must consider the needs of all stakeholders. The Balanced Scorecard, introduced a decade ago, shows its shortcomings because it cannot take into account many stakeholders who interact with the company. This book addresses the limitations of current measurement methods and the global challenges faced by businesses in the 21st century, proposing a novel performance measurement and management framework that can be used to manage the relationship between the organization and each of its stakeholders. The author of this book, Nili, is a globally recognized authority in the field of performance evaluation, while Adams is a senior expert in strategy, processes, and performance improvement at the global consulting firm Accenture. Target Audience: Human resource management professionals in enterprises, corresponding undergraduate and graduate students or teachers.