Superior service

Author: Yu Ying
Publisher:
Publish Date: 2004-06-01
Features: Management Team Training Series. The golden pyramid top for success in perfect operations. The peak rules for enhancing capabilities. The only way to improve abilities is to forge ahead bravely. This is a self-help book that can help you improve your management methods. The book includes content such as service value chains, corporate employees and service, corporate culture and service, and corporate management and service. It combines specific cases and proposes practical solutions based on theoretical analysis, helping managers clarify their thinking and improve operations. The book covers topics like service value chains, corporate employees and service, corporate culture and service, and corporate management and service, while also providing solutions through specific examples.