How to Conduct Crisis Management

Author: Xu Fang
Publisher:
Publish Date: 2004-05-01
Features: "10,000 Problems Managers Face Every Day" series selects common management issues encountered in the daily work of professional managers. It draws on and absorbs new management concepts and methods from multinational companies, providing in-depth and specific analysis and solutions in a standardized, step-by-step, and humanized manner. The series offers a systematic operational guide for standardizing and internationalizing corporate management in China, while also providing a convenient learning solution for managers to enhance their professional qualities. The content of the series covers eight major categories: general skills, leadership development, human resources, marketing, finance, production, logistics, and comprehensive management, with the first batch introducing 100 topics. The authors of the series include senior management personnel from multinational companies as well as renowned professors from famous management colleges in China. With increasing market competition, crises constantly threaten the survival of enterprises. Therefore, mastering certain crisis management knowledge is one of the essential skills for managers. This book aims to help managers establish a crisis awareness, quickly identify, prevent, and properly resolve crises, and systematically teaches the process and techniques of crisis management. It provides detailed introductions to the principles of crisis management, pre-crisis management, crisis management during the event, post-crisis management, crisis recovery management, and specific methods and strategies for handling various crises. Managers will gain insights into the approaches and methods of corporate crisis management, master relevant crisis management skills, and thus be able to prevent and properly handle various crises in the development of enterprises. This will help maintain the healthy and positive development momentum of the enterprise.