Enterprise Resource Planning (ERP) and SCM, CRM

Author: Shanghai Modern Logistics Talent Training Center
Publisher:
Publishing Time: 2002-03-01
Features: Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) are the three major hot topics in current information systems, as well as components of e-commerce, with ERP being the core part. This book primarily introduces the concepts and principles of Enterprise Resource Planning (ERP), the three major functional modules of ERP software—distribution, manufacturing, and finance—ERP implementation strategies, standards, and evaluation, the selection, training, and localization of ERP software, browsing of ERP software, as well as the concepts, principles, content, implementation, and software of SCM and CRM. It also covers the relationship between ERP, SCM, and CRM. This book is suitable for management personnel engaged in ERP, CM, and RM work, as well as computer application technology professionals.