Professional Secretary and Clerk Qualifications and Work Performance Evaluation

Author: Nan Yaxu
Publisher:
Publish Date: 2004-04-01
Features: This book comprehensively and systematically introduces the qualification standards for secretaries and administrative assistants, the basic qualities and skills required, basic knowledge requirements, fundamental office skills requirements, comprehensive task handling requirements, as well as the fundamentals of performance management and work performance evaluation standards for secretaries and administrative assistants. The role and function of secretaries and administrative assistants have shifted from simple auxiliary tasks such as typing, distributing documents, and delivering coffee to management-related responsibilities. They are now expected to participate in the formulation of work plans, handle business or government affairs, and assist in making corporate decisions. As a result, society's demands for secretaries and administrative assistants have been increasing. Although statistics from relevant authorities show that by 2003, there were as many as 25 million secretaries and administrative assistants in China, senior secretaries and administrative assistants remain scarce resources in the talent market. Additionally, the Cambridge Secretarial Certificate Examination, which gained popularity in China on November 29, 2003, has attracted widespread attention from millions of secretaries and administrative assistants. This book is compiled from the perspective of qualification standards and work performance evaluation for secretaries and administrative assistants, with the aim of helping them improve their professional and specialized qualities.