Don't do it like this: The Art of Politely Expressing Refusal: The Art of Politely Expressing Refusal

Author: Arthur Road
Publisher:
Publish Date: 2004-04-01
Features: This book is written for those who must adhere to principles at work and cannot always yield to everything. It can help you make your communication more effective and make others more willing to accept your opinions without offending clients, colleagues, subordinates, or even the boss. You will find that this is the book you have been dreaming of, truly good-looking and practical!