Knowledge-intensive service industries and innovation

Author: Wei Jiang
Publisher:
Publish Date: 2004-03-01
Features: The overall objective of this book is to establish a framework for research on the innovation paradigms of the service industry and knowledge-intensive service industry, exploring the fundamental theories of service innovation and knowledge service innovation. This book not only provides references for theoretical researchers but also offers decision-making and management insights for the service industry, particularly knowledge-intensive service enterprises. Additionally, it serves as a learning reference for postgraduate and undergraduate students in management disciplines at universities. The book is divided into four parts. Part 1 reveals the trends in the development of the service industry, the innovative characteristics and basic conditions of knowledge-intensive service industries in the context of a new service economy. Part 2 explores fundamental theoretical issues in the innovation paradigms of the service and knowledge-intensive service industries, covering paradigm shifts in service innovation, innovation trajectories and models, innovation organizations, innovation strategies, and the integration trends of manufacturing innovation and service innovation. Part 3 takes typical knowledge-intensive service industries such as e-commerce, environmental services, and software services as case studies, conducting empirical analyses on the basic status and models of innovation in knowledge-intensive service industries. It also proposes recommendations for incentivizing innovation from the perspective of intellectual property protection. Part 4 reveals the relationship between knowledge-intensive service industries and innovation systems from a macro perspective. Through a comparison of knowledge-intensive service industries in China and Europe, it offers strategies for developing China's knowledge-intensive service industries and achieving the internationalization of knowledge-intensive services in the context of global knowledge services.

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