Commercial English 900 Sentences

Author: Liu Changwu
Publisher:
Publish Date: 2004-01-01
Features: The first sixteen units of this book are designed around specific stages in the sales process (such as greeting customers, showcasing samples). From the seventeenth unit to the thirty-sixth unit, it focuses on potential special scenarios that may arise during the sales process, such as after-sales service concerns that customers care about, as well as emerging telephone orders and different payment methods, which are arranged in this section to help sales staff adapt flexibly and maintain the initiative. Since each unit is relatively independent, readers will not be affected if they occasionally interrupt their study of this book, as it will not hinder later learning. An appendix is provided at the back of the book, including business supplementary vocabulary, how to read numbers, currencies of various countries, and exercise answer keys for reference. Learning a foreign language is no overnight task, but we believe that with clear goals, proper methods, and perseverance, significant progress can be achieved. This book is suitable for sales staff, service personnel, or business professionals with a certain foundation in English, and can also serve as on-the-job training material for sales staff, as well as a reference book for students of commerce in universities and colleges.