What's wrong with a 4.5-year-old child whose outer half of the white part of their left and right eyes is red?

Patient's question:

Here is the English translation of the provided text:
"7.5-year-old child, half of the white part of the eyes on both sides is red, what's the matter? Sometimes it's a lot, sometimes it's very red.
4.5-year-old child, half of the white part of the eyes on both sides is red, what's the matter?
Treatment history and effectiveness: No treatment yet, no allergies, hereditary from the previous generation.
What kind of help is desired: How to treat it?"
(Note: The line breaks and quotation marks are preserved as per the original.)

Doctor's answer:

Questioning conjunctivitis due to blocked lacrimal ducts, it is recommended to first apply eye drops and clean the lacrimal ducts. Alternate between applying acyclovir eye drops and ciprofloxacin eye drops, every 2 hours. The washcloth must be boiled and sterilized 2-3 times daily and should be used separately to prevent repeated infections.
The above advice is for the question "Why is the white part of my 4.5-year-old child's eyes red on both sides," and it is hoped to be helpful. Wishing you good health!

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