What should be done if a newborn has eye discharge?

Patient's question:

My daughter is a little over a month old, and she always has eye discharge. The right eye usually has a bit more discharge than the left. Our home is on the sixth floor, and I wonder if it has anything to do with the environment. I want to give her some eye drops or something, but I’m afraid to use them randomly. By the way, she is currently mainly fed with formula milk.
What kind of help is needed: The child has a lot of eye discharge, and it’s accompanied by some eye fluid. What should I do?

Doctor's answer:

Have blocked tear ducts. You should help the baby massage the tear ducts frequently from bottom to top to unblock them. Sometimes, if the baby has a stomachache, it may also have eye discharge. You can buy some Seven Star Tea to feed the baby, which works quite well. If it doesn’t improve, take the baby to the hospital for an eye exam by an ophthalmologist. Don’t overfeed the child; instead, opt for small, frequent meals. Also, avoid dressing or covering the baby too warmly. Give them more warm water. Pay attention to room humidity. It’s best not to use air conditioning. Apply a warm towel to the eyes for a few more minutes. Doing so will make a big difference.

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