New Staff Handbook

Author: Chen Qihua
Publisher:
Publish Date: 2004-01-01
Features: What marketing knowledge and skills should new sales staff possess? This book explains it all: covering seven aspects for new sales staff, including etiquette knowledge, basic operational skills, product display techniques, sales service skills, language art, logistics knowledge, and other essential knowledge and skills, supplemented by sales examples for illustration. It is believed that applying the techniques introduced in this book to actual work will surely bring a qualitative leap in your sales performance. This book is suitable for retail sales staff, sales supervisors, and leaders, and can also serve as a training manual for enterprises.