Room service

Author: Zhang Jie
Publisher:
Publish Date: 2001-07-01
Features: This book is divided into twenty-six chapters, providing a concise introduction to the general overview of hotels and related knowledge of the front office; it also offers detailed explanations on various aspects of basic housekeeping knowledge, housekeeping services, room cleaning, and management. This teaching material is suitable for pre-job or on-the-job training of employees in various positions across tourism enterprises and training departments in different regions. It can also be used for self-study by workers in various trades of tourism enterprises before participating in assessments.