Author: Hong Shengwei
Publisher:
Publish Date: 2002-06-01
Features: This book is one of the series, adopting a method that combines theory with practice to systematically introduce the planning principles, basis, structure, documents, content, and requirements of the service quality system of bus stations. It also includes an implementation guide for the service quality management system of bus stations and a service quality manual for reference and reference for the management personnel of various bus passenger transport enterprises.
Automotive station service quality system
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