How to deal with earache and hearing loss caused by ear cleaning

Patient's question:

When cleaning the left ear, after it was done, there was pain, and hearing decreased. After cleaning the right ear, hearing suddenly improved, but the next day there was some pain, and hearing also decreased. Now, when using cotton swabs to touch both ears, it feels hard inside both ears, and I dare not clean them anymore.
Now, the left ear hasn’t hurt for 2 days, but the right ear still has a very slight ache, and there’s a feeling of blockage in the ear. Hearing hasn’t recovered yet. When burping, it feels like something is swelling inside the right ear, as if air is trapped and can’t come out.
Now, when using cotton swabs to touch inside the ears, it still feels hard. When using dry cotton swabs to rotate a few times, the swab remains white. But when using alcohol cotton swabs to rotate a few times, it turns a little coffee-yellow in color. Is it earwax blockage or middle ear infection? Sometimes, I feel a need to pull the ear.

Doctor's answer:

Hello, the problem of hiccups is usually caused by diaphragmatic spasm or irritation of the phrenic nerve. It may also be due to gastrointestinal neurosis.
Suggestion: It might be neurosis. For the treatment of neurosis, it is recommended to use oryzanol, methylcobalamin tablets, etc. Additionally, taking compound vitamin B capsules to supplement vitamins can be helpful.

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