Modern Service Management System and Forms Selection

Author: Wang Yongbing
Publisher:
Publish Date: 2002-06-01
Features: This book collects a large amount of materials related to the service industry and services, with specific and practical content, strong reference value, and can be used as a service work manual for customer managers in various types of enterprises and service personnel. Delivery is the process by which a company delivers products to customers. It mainly includes activities such as delivery time, delivery location, handling, and transportation. Of course, not all companies' delivery services include the above content, such as delivering the product to the customer on-site.