Quality Management Practical Guide

Author: Zhang Zhiyong
Publisher:
Publish Date: 2002-08-01
Features: Roostar Management Improvement Series. Professor Zhang Weiyin of Peking University once vividly pointed out that a good enterprise is like Zhuge Liang managing three incompetent workers, where three incompetent workers can match the strength of one Zhuge Liang, and the enterprise has two Zhuge Liangs. A poor enterprise, on the other hand, is like one incompetent worker managing three Zhuge Liangs, where three Zhuge Liangs still can't match the strength of one incompetent worker, equivalent to the enterprise having two incompetent workers. In addition to presenting novel and practical introductions to some conventional quality management methods, this book also introduces knowledge that is frequently applied in foreign-invested enterprises but is not thoroughly explained in general quality management books, offering valuable insights for those engaged in quality management.