What should I do if there are still tears after the baby's tear duct has been cleared?

Patient's question:

Medical Description: The baby has been crying since birth at 5 months old. The lacrimal duct probing was only done on August 12th, but there are still tears and eye discharge. What should I do? Is it because it wasn't done properly?
History of Treatment and Effect: The lacrimal duct probing was only done on August 12th, but there are still tears and eye discharge.
Desired Help: Will there still be symptoms of crying and eye discharge after the lacrimal duct probing? What should be done to eliminate these symptoms?

Doctor's answer:

A newborn baby's lacrimal glands are not yet able to produce tears, so when the child cries, there are no tears. As the child grows and develops, the lacrimal glands gradually mature and begin to secrete tears, usually around 2 to 4 weeks after birth. It is normal for your child to cry tears, but if accompanied by excessive eye discharge and redness, it should be taken seriously. In some children, the lower end of the nasolacrimal duct may be blocked by a congenital membrane or epithelial debris, which can cause excessive tearing and increase the risk of infection leading to dacryocystitis. Additionally, other eye conditions or other reasons that block the nasolacrimal duct can also cause excessive tearing. Of course, it is not ruled out that the child may have a "heat" condition. You can give your baby some plain water or honeysuckle tea. If breastfeeding, the mother should avoid spicy and greasy foods.

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