Walk out of difficulties (Designated training material for General Management Ability Certification)

Author: JohnLambert
Publisher:
Publish Date: 2003-10-01
Features: How to persuade your colleagues and leaders to reach a calm and rational consensus? This is a common problem encountered in the workplace. As a team leader, how do you build good interpersonal relationships? What should you do when a problem arises? How to prevent various troubles and disputes from occurring, as well as how to resolve conflicts? Through the study and action training of this topic, you will receive help in the following aspects:
Understanding yourself and keeping calm;
Learning the art and skills of influencing and persuading others;
Finding solutions in complex environments;
Building good interpersonal relationships in the team;
Preventing and resolving conflicts and disputes at work.