The Letter to Garcia Action Handbook

Author: Albert H. Haberdash
Publisher:
Publish Date: 2003-11-01
Features: Jointly recommended by top 500 companies such as Microsoft, IBM, Lenovo, Huawei, and HP, this is a must-read for civil servants, company employees, managers, and corporate leaders. Following the guidance in this book, everyone can become a "Person Who Delivers the Message to Garcia." Managers and workers have long been troubled by a major secret: What qualities enable an outstanding performer to achieve 10 times the performance of an average employee. In recent years, McKinsey & Company, a U.S. management consulting firm, conducted nearly a decade of research on globally outstanding companies, including Bell Labs and 3M. They finally discovered an astonishing conclusion—To become an excellent employee, you don’t need high IQ or emotional intelligence; instead, you must first possess a spirit—proactiveness. On the foundation of proactiveness, you can then improve your work methods, and everyone can become a star employee. Proactiveness is both the secret of "Delivering the Message to Garcia" and the secret of outstanding employees. This book takes proactiveness as its core theme, systematically explaining the ultimate expectations of enterprises toward employees, the common responsibilities of all employees, how employees can demonstrate proactiveness, the work methods of outstanding employees, and the ultimate rewards that enterprises offer to employees. Following the guidance in this book, everyone can become a "Person Who Delivers the Message to Garcia."